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Can we stop talking about marketing to millennials?
OK, I get it, millennials are a big deal.
Born between 1982 and 1993, there are over 80 million of them, larger than any other generation to date. About one in three American workers today are millenials. They are growing, learning, earning, and rapidly becoming our future leaders. They are coming to power and will be running the show when Boomers are long out to pasture.
But although millennials continue to receive lavish media coverage, there seems to be little agreement about how to approach them in terms of marketing and media strategy. A quick look at Google Trends shows searches for millennials outpacing Gen X and Baby Boomers, without adding in Gen Y, another term for millennials.
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In some reports, millennials are described as a mysterious and marketing-proof generation with mercurial demands and preferences. Other times they are portrayed as easy marks, a generation of drunken leprechauns who might be easily parted from their gold with a few well-placed marketing campaigns.As a group, millennials are described as tech savvy, independent, connected and activists for social justice issues. But some marketers are calling BS on these broad generalizations.
The problem? Millennials are not a target market. The group is too big and diverse to to draw meaningful conclusions and insights. Digital marketers love to talk about cohorts — groups of people sharing a common characteristic over a certain time period.
But targeting everyone born during an 11-year span is only slightly better than “anyone with a pulse” targeting. Identifying someone as a millennial provides little information marketers can use to create relevance and value. The needs and interests of the older millennials (this segment is called “Geezer Millennials” in our office), nearing the ripe old age of 33 this year, are far different than those who are 22 and perhaps still in college.
So, what are the issues here?
1. Limited reach – marketing analytics virtuoso Avinash Kaushik makes a useful distinction between the Largest Addressable Qualified Audience and the subset of those folks who have strong commercial intent — those potentially in the market for your product. Smaller still is the the group of these qualified folks who actually become your customers. No ma